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Legal Documentation - Privacy Policy - This Privacy Policy explains how Maison de Code collects, uses, shares, and protects your personal information, including data related to phone communications, to ensure transparency and safeguard your privacy.

Effective Date: January 1st 2025
Maison de Code, LLC
Website: maisondecode.com
Location: Chicago, Illinois

1. Introduction

Maison de Code (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our website, applications, products, and services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company/organization details, billing information, and other identifiers you provide.
  • Account Information: Usernames, passwords, and authentication details for accessing our services.
  • Communications: Any messages, requests, or support interactions sent to us.
  • Device & Usage Data: IP address, browser type, device type, operating system, access times, and referring website.
  • Phone & Call Data: When you use features involving phone communications (such as SMS notifications, voice calls, or call forwarding), we may collect and process call logs, phone numbers, timestamps, and message content only as necessary to provide the service.
  • Cookies & Tracking Technologies: Session cookies, analytics tools, and similar technologies to improve your experience.

3. How We Use Your Information

We use the information we collect for:

  • Providing, maintaining, and improving our services.
  • Authenticating users and securing accounts.
  • Processing payments and managing billing.
  • Sending service-related communications, alerts, and updates.
  • Supporting customer service inquiries and requests.
  • Facilitating phone-based features such as messaging, notifications, and call routing.
  • Complying with legal obligations and enforcing our Terms of Service.

4. Phone Privacy

If you use our services involving phone numbers, SMS, or calls:

  • Consent: We only send messages or place calls with your consent or when necessary to provide requested services.
  • Data Minimization: We limit phone data collection to what is necessary (e.g., phone numbers, call/message metadata).
  • Security: Phone communications are transmitted using secure protocols where possible, and sensitive data is protected.
  • Retention: Call logs and message data are retained only for as long as necessary to fulfill service requirements or meet legal obligations.

5. Sharing of Information

We do not sell or rent your personal data. We may share information with:

  • Service Providers: Third parties that perform services on our behalf (e.g., hosting, communication infrastructure, analytics, payment processing).
  • Legal & Compliance: When required by law, regulation, subpoena, or court order.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is 100% secure.

8. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Restrict or object to certain data processing.
  • Withdraw consent for communications.
  • Request a copy of your data in portable format.

To exercise your rights, contact us at [Insert contact email].

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Maison de Code, LLC
Chicago, IL
Email: legal@maisondecode.com
Website: maisondecode.com